Next To Heaven on Douglas Lake

Cancellation: CANCELLATION after deposit date paid and/or 31 DAYS PRIOR TO ARRIVAL IS SUBJECT TO A CANCELLATION CHARGE OF 5% OF DEPOSIT (based on the actual amount paid on booking). Cancellation less than 30 days before arrival is SUBJECT TO LOSS OF 50% of entire RENTAL FEE (September through May). Cancellation within 30 days to 1 before arrival of any holiday or any date June, July and August is subject to 75% of the booking amount paid or one night, whichever is greater. All penalties will be reduced to not less than 5% of the total paid or in the amount dollar for dollar we are able to recoup if we are able to book the same dates to another guest. Cancellation on day of arrival and NO SHOWS ARE SUBJECT TO 100% cancellation fee of the entire booking. REQUEST TO MOVE TO ANOTHER UNIT AFTER BOOKING IS SUBJECT TO SAME PENALTIES AS ABOVE unless approved by BOOKING AGENT. NO CANCELLATIONS DUE TO WEATHER OR LAKE LEVELS (T.V.A. Controlled) Docks may not be floating Sept, Oct, November, Dec., Jan. Feb. March. April. and part of May. During drought, the dock may not be floating in early June or late August as well. Please call to discuss lake levels for your dates. It is your responsibility to inquire about lake levels. NO REFUNDS FOR EARLY CHECKOUT.